What Information We Hold and Why We Hold It
When you open an account, we collect the details needed to verify who you are and keep your wallet secure — your name, contact information, and the payment method you connect, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to resolve any account queries you raise. We do not collect data beyond
what your account activity generates. Device information — the browser or app version you use, your session timestamps — helps us detect unusual login attempts and keep your access secure. None of this goes to third-party advertisers.