Reference

How cb200x Handles Your Personal Information

Your account data stays with us — not shared, not sold, and handled under clear rules you can read any time. Access and eligibility depend on your local law and the regions where cb200x operates.

Account PrivacyData SecurityWallet ProtectionYour Rights
cb200x How cb200x Handles Your Personal Information
cb200x What Information We Hold and Why We Hold It

What Information We Hold and Why We Hold It

When you open an account, we collect the details needed to verify who you are and keep your wallet secure — your name, contact information, and the payment method you connect, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to resolve any account queries you raise. We do not collect data beyond

what your account activity generates. Device information — the browser or app version you use, your session timestamps — helps us detect unusual login attempts and keep your access secure. None of this goes to third-party advertisers.

HOW WE PROTECT IT

Security Measures Behind Your Account

Encrypted Data Storage

All account records — your personal details, payment method links, and session history — are stored with encryption at rest. Only authorised internal systems can read them, and access is logged.

Secure Payment Channels

When you connect bKash, Nagad, or Rocket to your account, the link goes through an encrypted channel. We store a reference token, not your full wallet credentials, so your mobile wallet stays safe.

Session Monitoring

Each login session is checked against your usual device and location pattern. If something looks out of place, we flag it before the session proceeds — a straightforward way to catch account access you did not start.

No Third-Party Data Sales

We do not sell your account data or share it with advertising networks. Data leaves our systems only when required by the law of the region where you access cb200x, and only to comply with that legal requirement.

PRIVACY HELP PATHS

Reach Us About Your Account Data

Account Data Requests Want to see exactly what we hold on your account? Send a data access request through the Help section and we will pull your record and share it with you directly.
Wallet Query Support If a bKash, Nagad, or Rocket transaction appears on your account and you do not recognise it, contact our support team and we will trace the payment log and clarify within the same session.
Data Removal Requests You can ask us to delete your account data where local law and eligible region rules allow it. Submit the request through your account settings and our team will confirm the steps within one business day.

Key Privacy Terms and What They Mean

01
What is a privacy policy?

A privacy policy is a document that explains what personal data a platform collects, how it is stored, who can access it, and what rights you have over that data under applicable law.

02
What does KYC mean?

KYC stands for Know Your Customer — the verification process where you submit identity documents so the platform can confirm who you are before processing withdrawals or flagging account activity.

03
What is data encryption?

Encryption converts your stored information into a coded format that only authorised systems can read. It means that even if a data breach occurs, raw personal details are not directly exposed.

04
What is a session token?

A session token is a temporary code your browser or app holds after you log in. It authenticates your requests during that session without transmitting your password each time, and it expires when you log out.

05
What does data retention mean?

Data retention refers to how long a platform keeps your account records after you stop using it. Retention periods are set by local regulations and the platform's own internal policy requirements.

06
What is a data access request?

A data access request is a formal ask you submit to find out exactly what personal information the platform holds about you — typically handled within a set number of business days under applicable local law.

What You Likely Want to Know About Your Data

No. When you link bKash, Nagad, or Rocket to your account, we store only a secure reference token — not your full wallet credentials. That token is never passed to third parties or advertising services.

Yes. Submit a data access request through the Help section of your account. We will compile your account record — personal details, transaction logs, session history — and share it with you directly.

Retention periods depend on the law of the region where you accessed cb200x. We keep records for as long as local regulations require, then delete or anonymise them in line with those rules.

Your account data remains on file for the legally required retention period. Once that period ends, records are deleted or anonymised. You can request early deletion where your local law and eligible region rules permit it.

Yes. Whether you connect via a mobile browser or the cb200x app, your session is encrypted in transit. Session monitoring also watches for logins that do not match your usual device pattern and flags them before access is granted.

Contact our support team immediately through the account Help section. Give us the date and time you noticed the issue and we will review the session log, trace any unusual access, and secure your account.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.