Reference

What You Agree To When You Use cb200x

These terms set out how your account works on cb200x — what we expect from you, what you can expect from us, and how payments through bKash, Nagad, and Rocket fit into that arrangement.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms update with notice
cb200x What You Agree To When You Use cb200x
TERMS SUPPORT CHANNELS

Reach Us About Your Account Terms

If any part of these terms is unclear, or if you need to query a transaction, an account restriction, or a wallet verification step, our support team can walk you through it. You can reach us through live chat inside your account dashboard, by email, or through our Bangladesh support line — whichever works for you on mobile.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Available during our published support hours for account and terms queries.

Email Support

Send your query to our support address listed in the account help section. Include your registered mobile number for faster matching.

Account Help Centre

The help centre in your account settings covers common terms questions — wallet verification, account limits, and how to request account changes.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account details — including the mobile wallet numbers you link to bKash, Nagad, or Rocket — are stored with encryption and accessed only by authorised personnel. We do not share your registered details with third parties outside of what is required to process a payment or comply with applicable law.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations in your region. You can request a summary of what we hold.

Account Security

We use OTP verification at login and at the withdrawal stage. If you notice activity on your account that you did not authorise, contact support immediately and we will freeze the account while we investigate.

Cookie Use

Our platform uses session cookies to keep you logged in and functional cookies to remember your wallet preference — bKash, Nagad, or Rocket. You can manage cookie settings through your browser.

Requesting Changes

To update your registered mobile number or linked wallet details, contact support with proof of ownership for both the old and new number. Changes take effect after verification is complete.

Questions About Your cb200x Terms

These are the questions we hear most often about how the terms work in practice — from account eligibility to what happens when a bKash or Nagad transaction needs review.

You must meet the age and eligibility requirements in your region, and access depends on whether cb200x operates in a region covered by your local law. One account per person applies across all devices.

Yes. All three are accepted deposit and withdrawal methods. The wallet account must be registered in your own name and match the details on your cb200x account for transactions to clear.

A mismatch between your registered mobile number and the wallet you use will pause the transaction. Support can verify your details and release the transaction once the match is confirmed.

We may update these terms when needed. We will notify you through your registered contact details before changes take effect, giving you time to review them before continuing to use your account.

Contact support through live chat or email and request a data summary. Include your registered mobile number. We will respond within the timeframe required by applicable regulations in your region.

Contact support immediately through live chat or the help centre. We will place a hold on the account while we investigate and work with you to secure access and review recent activity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.